Getting Started

  • All about Tags

    If you are interested in knowing and understanding about a given aspect or asset of your hotel, tags are very helpful. 1. They help you categorize information -- all notes and tasks pertaining to a tag appear on tag feed which acts like a logbook for that tag. So, you can have a logbook for #Boi...
  • Mentions

    What are mentions? Mentions alert team members to activity and loop them in on conversations in HelloShift. How can I mention someone? There are two ways you can mention a person or department. Automatic: Create a new note or task on a department wall to mention the depart...
  • Tasks

    What are tasks? You can create tasks to make sure issues get resolved. Assign tasks to individuals, departments, or everyone in a department and easily monitor progress How can I create a task? Click in the box that says “write a note or task” at the top of the page Pre...
  • Notes

    What are notes? Notes are like log entries, emails, or texts. You can use notes to: Keep a record of something you have done Document a conversation you have had with guests, other employees, vendors, etc. Inform your co-workers in upcoming shifts and in other departments about...
  • Navigation

    Navigating HelloShift You are able to access all of the existing functionality of HelloShift with an easy-to-navigate menu dropdown. The navigation bar includes the Lead page, where staff can add a lead for your sales team, and your Wiki Page. The Menu The menu dropdown is your main go-to butt...