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All about Tags
If you are interested in knowing and understanding about a given aspect or asset of your hotel, tags are very helpful.
1. They help you categorize information -- all notes and tasks pertaining to a tag appear on tag feed which acts like a logbook for that tag. So, you can have a logbook for #Boi...
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Mentions
What are mentions?
Mentions alert team members to activity and loop them in on conversations in HelloShift.
How can I mention someone?
There are two ways you can mention a person or department.
Automatic: Create a new note or task on a department wall to mention the depart...
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Tasks
What are tasks?
You can create tasks to make sure issues get resolved.
Assign tasks to individuals, departments, or everyone in a department and easily monitor progress
How can I create a task?
Click in the box that says “write a note or task” at the top of the page
Pre...
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Notes
What are notes?
Notes are like log entries, emails, or texts. You can use notes to:
Keep a record of something you have done
Document a conversation you have had with guests, other employees, vendors, etc.
Inform your co-workers in upcoming shifts and in other departments about...
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Navigation
Navigating HelloShift
You are able to access all of the existing functionality of HelloShift with an easy-to-navigate menu dropdown. The navigation bar includes the Lead page, where staff can add a lead for your sales team, and your Wiki Page.
The Menu
The menu dropdown is your main go-to butt...
